Welcome to the latest #DataRX Report, a weekly digest of interesting news and trending topics in the healthcare industry. Every Friday we're pulling together the best articles and insights to keep payors and providers informed, engaged and up to date on the headlines that are impacting the industry.
How to Define a Model (and an Imperative) for a National Healthcare Analytics Backbone
Patients have many doctors, with data located in multiple locations and platforms which don’t always speak to each other. The national analytics backbone can fill gaps left by existing siloed systems. Find out more about how it can help patients.
Prescription for Payors
Improving Health Plan Customer Service through Technology
Healthcare payers are looking for new innovative customer service technologies to help improve customer satisfaction. These technologies include AI, chatbots and on-demand purchasing, which should lead to improvements in plan performance. Read the whole story here.
A Big Data Problem in Healthcare and How to Solve It
Data is flooding into healthcare from numerous different sources and healthcare organizations are struggling to manage it. But are they looking at it the right way?
A call to action: Using open APIs to solve global healthcare challenges
Aneesh Chopra, former chief technical officer for the United States, expresses the need to tackle the social determinants of health. He argues that it is on us to take the standards to work and bring them to life. Watch his video to listen to the call to action.
Prescription for Providers
Managing Your Data Supply Chain: A Holistic Approach to Data Quality
Organizations, particularly in healthcare, are facing challenges within their own data supply chain. Poor data quality in hospitals could cause duplicate or unnecessary tests, billing errors and other problems. Read more to find out why having a holistic approach in healthcare is critical.
Moody’s Investors Service advises facilities to pay more attention to value-based care concepts and new technologies. Learn more here about the Moody’s tips for hospitals.
Mobile apps are a fact of life, and are becoming more common in the healthcare industry. Although health-related apps are common, it has been hard to figure out whether or not they actually help people. Find out why here.